Volunteer Opportunities

The Agency on Aging provides the following volunteer opportunities:

Senior Health Insurance/Information Program (SHIP) and the Senior Medicare Patrol (SMP) program.

SHIP volunteers are trained to provide individuals with accurate, unbiased, objective information about Medicare and health insurance. Information is held in the strictest of confidence. A SHIP volunteer can assist persons with: Medicare , Medicare Supplemental Insurance, and the Medicare Part D Prescription Drug Program. SMP volunteers are part of the SHIP and help individuals detect and report possible Medicare fraud, error, or waste.

Pease contact: rheanna.mallam@scnaaa.org or 308-234-1851

elderly man sitting under tree

Long-Term Care Ombudsman program.

Do You Want to Make a Difference?

Become a Long-Term Care Ombudsman Volunteer! Ombudsman Volunteers are a voice for residents in nursing homes and assisted living facilities. Volunteers are one of the most valued resources of the Long-Term Care Ombudsman Office. The Ombudsman Office provides training as is required by Federal Regulations to ensure that you are successful in advocating for long-term care residents.

What Does an Ombudsman Volunteer Do?

  • Provide information to residents, family and staff about the Ombudsman program and residents’ rights
  • Resolve uncomplicated complaints
  • Work with Ombudsman staff to investigate and resolve more complicated complaints and issues
  • Educate residents to advocate for themselves and other residents
  • Work with resident councils

Pease contact: lisa.mcguire@scnaaa.org or 308-234-1851

elderly couple walking down path